Privacy Policy

Effective Date: January 01 2025

At Roxi Art Work (“we”, “our”, or “us”), your privacy is important to us. We are committed to protecting your personal information and handling it responsibly in accordance with British Columbia’s Personal Information Protection Act (PIPA) and other applicable privacy laws in Canada.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [Insert Website URL], including our online store.

1. What Information We Collect

We may collect the following personal information when you interact with our website:

  • Contact Information: name, phone number, email address, shipping and billing addresses

  • Payment Information: credit card details (processed through secure third-party payment processors)

  • Order Details: product selections, purchase history, and delivery preferences

  • Website Usage: IP address, browser type, device data, cookies, and browsing behavior

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders

  • To provide customer support and respond to inquiries

  • To verify your identity and prevent fraud

  • To send you transactional emails (e.g., order confirmations, shipping updates)

  • To improve our website, services, and marketing

  • With your consent, to send promotional messages and special offers

3. Payment Processing

We do not store or retain full credit card numbers or security codes. All payment processing is handled securely by trusted third-party providers (e.g., Square, PayPal) that are PCI DSS compliant. Your payment information is encrypted and transmitted securely via SSL during transactions.

4. Consent

By using our website and submitting your personal information, you consent to our collection, use, and disclosure of your information as described in this policy. You may withdraw your consent at any time, subject to legal and contractual restrictions, by contacting us (see Section 8).

5. Disclosure of Information

We do not sell or rent your personal information. We may disclose your information only in the following cases:

  • To service providers who help us operate our website and fulfill orders (under confidentiality agreements)

  • If required by law, legal process, or governmental authority

  • In the event of a business transfer (e.g., merger or sale), where customer data may be transferred as part of assets

6. Storage and Safeguards

We take reasonable steps to protect your personal information using physical, administrative, and technical safeguards. These include:

  • Secure socket layer (SSL) encryption

  • Access controls and authentication protocols

  • Regular software and security updates

Data is stored on secure servers located in Canada or trusted jurisdictions with adequate privacy protections.

7. Access and Correction

You have the right to access your personal information and request corrections. To request access or changes to your data, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, or to make a request regarding your personal information, contact us at:

Roxi Art Work
roxiartwork@gmail.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes your acceptance of any updates.

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