Data Privacy Policy

Introduction

This Data Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our online store. We are committed to ensuring the privacy and security of your data. Please read this policy carefully to understand how we handle your information.

Information We Collect

Personal Information

We collect personal information when you interact with our website or make a purchase in our online store. This information may include:

• Contact Information: Your name, email address, phone number, and mailing address.
• Payment Information: Credit card details, billing address, and transaction history.
• Order Details: Information related to your purchases, such as product details and shipping address.
• Communication Preferences: Whether you consent to receive marketing emails from us.

Usage Data

We also collect non-personal information about your interactions with our website. This includes:

• Log Data: Details about your visits, including IP address, browser type, pages visited, and time spent on our site.
• Cookies: We use cookies to enhance your browsing experience and track usage patterns. You can adjust your browser settings to manage cookies.

How We Use Your Information

We use your personal information for the following purposes:

1. Order Fulfillment: To process and deliver your orders.
2. Customer Support: To assist you with inquiries, returns, and other customer service requests.
3. Marketing Communications: With your consent, we may send you promotional emails about our products and services.
4. Legal Compliance: To comply with Canadian Anti-Spam laws and other applicable regulations.
5. Where we have a contractual relationship with you

   We will process your personal data because it is necessary for the performance of a contract with you (for example, a contract to use our Services) or in order to takes steps at your request prior to entering into a contract. I this respect, we use your personal data for the following:

   • to interact with you before you enter into a contract with us, such as when you express your interest in our Services (for example, to send you information about our Services or answer enquiries about our Services);
   • one you have engaged us and entered into a contract, to provide you with the Services set out in any contractual documents.

   In this respect we may provide your data to our third party suppliers or subcontractors as necessary whom we engage to help us perform our Services or who assist us in conduction our business, such as our IT suppliers and data storage providers.

How long your information is kept

We will retain your personal data for as long as we are providing you with the Services referred to in any contractual document, and for as long as is required for legal, regulatory, fraud prevention and our legitimate business purposes after the termination of your account/agreement with us, or if your application for a particular Service is declined or abandoned.

In particular:

• in relation to personal data relating to the transactions you have entered into with us as part of the provision of our Services, we will retain that data for period of seven years after your most recent transaction has concluded in case any legal claims arise out of the provision of those Services;
• we will retain your details on our marketing database until you inform us that you no longer wish to receive our marketing communications. However, where you do unsubscribe from our marketing communications we will keep your details on a suppression list to ensure that we do not send you information you have asked not to receive;
• in relation to personal data relating to the provenance of works, we may retain that data indefinitely in our legitimate interests and the legitimate interests of the wider art market in maintaining the integrity of that market.   

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Third-Party Vendors

We work with third-party vendors to fulfill orders and provide services. These vendors may have access to your personal information only to the extent necessary for their specific tasks (e.g., shipping companies).

Data Security

We take appropriate measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our website uses secure protocols (HTTPS) and encryption to safeguard your information.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Correct any inaccuracies in your data.
• Withdraw Consent: Opt out of marketing communications.
• Deletion: Request deletion of your personal information (subject to legal requirements).

Contact Us

If you have any questions or concerns about our data privacy practices, please contact us at [email protected]